Returns & Exchanges
At DYNASTY REWARDS STORE, we stand behind the quality of our products and offer a hassle-free 30-day return policy for all eligible items. If you are not completely satisfied with your purchase, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring any old shipping labels are covered.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing